Frequently Asked Questions

Browse our shop, add items to your cart, and proceed to checkout. You can choose your delivery date and time during checkout.

Yes! Many of our products offer color selection and custom messages. Look for the customization options on the product page.

We accept credit cards, e-Transfer, and cash on delivery.

Please contact us as soon as possible. Orders can be modified up to 24 hours before the scheduled delivery.

We deliver within a 50km radius of our location. Enter your address at checkout to confirm availability.

Delivery starts at $50 for weekdays and $60 for weekends. Free in-store pickup is always available.

Yes! Same-day delivery is available for orders placed before 2 PM, subject to availability.

We'll leave the balloons in a safe location or with a neighbor. You can add delivery notes at checkout.

Standard latex balloons float for 8-12 hours. Foil balloons last 3-7 days. Hi-float treated balloons can last up to 25 hours.

Keep balloons in a cool vehicle, away from direct sunlight and sharp objects. Avoid letting them touch the car ceiling on hot days.

We recommend ordering delivery as close to your event as possible for the best results. Foil balloons can be inflated 1-2 days early.